01
Paperless Procurement
Purchase approvals that once circled desks now run automatically by value and category, complete with digital signatures.
- Workflow
- E-signature
- ERP
Open to transformation projects for 2027Jakarta, Indonesia
Leading process change end to end.
I help teams stop working through chat threads, tangled spreadsheets, and wet signatures — replacing them with digital workflows that are clear, measurable, and actually used.
- Years tidying up processes
- 9+
- Years tidying up processes
- Workflows digitized
- 38
- Workflows digitized
- Average process time cut
- 61%
- Average process time cut
- Divisions transformed
- 12
- Divisions transformed
01How I work
From small chaos into a workflow that runs itself.
Each card holds the state of a process when I arrived. Click to see what it looked like when I left.
Open 0/5
02About me
A good process feels light — for the people who run it.
I started my career as an analyst who heard "it has always been this way" far too often. Since then, my job has been simple: figure out why something is slow, then make it fast again.
As a Digital Process Lead, I sit in the middle — between the operations team that understands the problem and the technology team that understands the solution. I translate between them, lead change from the first process map to the final dashboard, and make sure no one is left behind along the way.
- Understand first, automate later
- Measure before and after
- People are the first users
03Skills map
Everything connects to one head.
Click a node to open it. Drag to see how everything pulls on each other.
04Journey
Nine years, one common thread.
2023 — Present
Digital Process Lead
Steadbyte
Leading the operational digitization program: 38 workflows moved from paper and chat into systems, cutting average process time by 61%.
- Automation Hub
- Change Management
- KPI
2020 — 2023
Senior Business Process Analyst
National Logistics Company
Redesigned procurement and billing processes across branches; introduced BPMN standards and SLA dashboards for 15 teams.
- BPMN
- Dashboards
- Procurement
2018 — 2020
Business Analyst
Fintech Startup
Translated operational needs into product specifications; built daily reconciliation automation that saves 30 hours of work per week.
- Requirement
- SQL
- Automation
2017 — 2018
Operations Analyst
Retail Company
Where it all began: tidying a weekly stock report that used to take three people two days.
- Excel
- Operations
05Selected projects
Before and after.
Hover over the number to see where it started.
02
One Door for Operational Requests
Fourteen request channels (chat, email, phone, sticky notes) merged into one portal with a queue and SLA visible to everyone.
- Service Design
- Portal
- SLA
03
Service SLA Dashboard
Hand-built weekly reports replaced with a dashboard that updates automatically from three systems — used in leadership meetings every Monday.
- Looker Studio
- SQL
- KPI
04
Automated Employee Onboarding
Accounts, devices, access, and training schedules for new hires are prepared automatically the moment the contract is signed.
- HRIS
- n8n
- Integration
06Contact
Have a process that's wearing your team out? Let's untangle it together.
Tell me about the workflow your team complains about the most. I usually reply within 1–2 business days.
- Phone
- +62 812-0000-0000
- Location
- Jakarta, Indonesia